Here at Lilleshall National Sports Centre, we are lucky to work with some incredible institutions.
Hospitality Assured
Hospitality Assured is a quality standard developed by the Institute of Hospitality that recognises excellence in customer service and business processes within the hospitality sector. It provides a framework for continuous improvement, assessing how organisations deliver exceptional customer experiences through leadership, service delivery, and staff engagement. Achieving Hospitality Assured Premier Status signifies that Lilleshall has reached the highest level of this accreditation - demonstrating consistent excellence, innovation, and a deep commitment to quality, customer satisfaction, and operational best practice across all areas of service.
Quest
Lilleshall National Sports Centre has achieved an ‘Excellent’ rating through Quest accreditation, Sport England’s respected continuous improvement programme for leisure facilities. This recognition highlights Lilleshall’s commitment to delivering exceptional customer experiences, high-quality service, and strong operational standards across all areas of the centre. The rating reflects the dedication of the team to continuous improvement, community engagement, and maintaining a safe, welcoming, and professional environment for all visitors. Achieving an ‘Excellent’ standard places Lilleshall among the top-performing leisure facilities in the country, demonstrating its position as a leading national centre for sport and wellbeing.
Green Meetings Silver Accreditation
Lilleshall holds Green Meetings Silver accreditation, recognising its commitment to running sustainable and environmentally responsible events. This accreditation demonstrates that Lilleshall actively minimises its environmental impact through initiatives such as reducing waste, improving energy efficiency, and sourcing responsibly. Achieving the Silver standard reflects our dedication to sustainability while maintaining high-quality facilities and services for guests. It positions Lilleshall as a responsible venue of choice for organisations seeking to host meetings and events that align with their own environmental and social values.
Shropshire Chamber of Commerce
Lilleshall is proud to be an active member of the Shropshire Chamber of Commerce. This reflects our commitment to supporting regional growth, building strong partnerships, and sharing best practices with other organisations across the county. Our engagement with the Chamber of Commerce highlights Lilleshall’s role not only as a leading national sports centre but also as a proactive, community-focused business invested in the long-term development of the region.
